Responsive recruiter

Benefits:

Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off

Position Summary:
The Dispatcher plays a key role in ensuring smooth daily operations and exceptional customer service. Based in our office, this role involves managing incoming client calls, scheduling service appointments, and coordinating with on-call technicians after hours. The ideal candidate will be organized, responsive, and customer-focused.

Key Responsibilities:

Provide fast, friendly, and professional service to internal and external customers
Answer incoming client calls and efficiently schedule technician appointments
Manage after-hours calls and dispatch on-call technicians as needed
Accurately enter and update client information in our system
Respond to client service inquiries and provide timely updates
Make outbound calls to clients when necessary for scheduling or follow-up
Maintain clear communication with team members to ensure workflow efficiency

Qualifications:

High School diploma or equivalent required
Strong customer service and communication skills
Ability to multitask and resolve client concerns effectively
Comfortable using basic computer programs and scheduling systems
Professional demeanor and appearance
Self-motivated with a strong sense of urgency and accountability
Ability to stay calm and work well under pressure in a fast-paced environment
Detail-oriented with excellent problem-solving abilities
Dependable, punctual, and trustworthy

Compensation: $15.00 - $18.00 per hour

“We Build Careers” - Steve White, President and COO

With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Culture is very important to us. We want to make sure that we are the right fit for YOU!

Apply today and join our Winning TEAM.

“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

(if you already have a resume on Indeed)